Frequently Asked Questions
We’ve answered the most frequently asked questions about our loyalty program below. If these don’t answer your concern, please email us, or call (707) 433-4295.
Hawkes Loyalty Members vs Hawkes Wine Club Members
The Hawkes Loyalty Program is not a wine club, and you do not have to be a Hawkes wine club member to participate. There are no automatic shipments. Everyone who joins our mailing list is automatically added to the loyalty program, and loyalty points are accrued on every purchase, including wine, event tickets, and other merchandise. Tax and shipping are excluded.
All types of members may access their online account anytime.
LOYALTY POINTS: are displayed in the account header beneath“CART ITEMS: 0 TOTAL: $0.00”
This is the total number of points accrued to date and that may be redeemed toward Hawkes Loyalty Rewards.
VIEW CLUB MEMBERSHIP: All active club memberships in your account will be displayed here. You may edit your shipping and payment methods anytime.
The Hawkes Loyalty Program was launched January 1, 2017. For every loyalty member, each dollar spent at Hawkes earns thee loyalty points to be redeemed for Loyalty Program Rewards.
Please call (707) 433-4295 or email us to check availability and redeem your loyalty reward of choice.